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Returns

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Returns Policy

Your satisfaction is our goal. We realize that there may be times when a product you order from us may not meet your expectations, may not fit, or you may simply change your mind. In these cases, the merchandise may be returned for store credit within 30 days of purchase. Any merchandise returned must be in new, unused condition and in the original packaging.  You are responsible for shipping charges on returned products.  To avoid shipping charges, merchandise may be returned to our store for exchange or refund at 8767 East Avenue, Mentor, Ohio, 44060. You must take a printed copy of your order to the store with your merchandise.

You may call us with questions at (440)-205-1055 or email us at sales@advancedsleeve.com

Our return policy includes some additional information about the following specific products.

Custom and Installed Sleeves
Custom sleeves and installed cylinder sleeves may not be returned. We are not responsible for any damage to your cylinder or any lost parts. Before sending us your cylinder, be sure to remove power valves, studs or bolts, manifolds etc. or you may be subject to an upcharge. Please package the items in your box safely and securely. We are not responsible for any damage that is caused during transit either. Be sure to include a note telling us what you would like done to your cylinder as well as the make, model, and year of the cylinder.

Parts
Advanced Sleeve does not offer a guarantee or warranty to any service or parts that are not manufactures or performed by Advanced Sleeve. The only warranty or guarantee that may exist for this is a warranty or guarantee from the parts manufacturer or the company that performs the service. This includes pistons, gaskets, OEM parts, and cams. Please contact the specific manufacturer for any warranty information or claim.

Instructions
We understand that sometimes returns and exchanges are necessary. We want to make sure we process your return or exchange in a timely manner. Please follow the instructions below.

  1. Items must be returned within 30 days of date received.
  2. Print and complete our Return/Exchange form.
  3. Returns or Exchanges lacking a Return/Exchange form will not be accepted by our return department and will be returned to the customer.
  4. Original shipping and handling charges are non-refundable, and exchanges may incur additional shipping charges. The shipping carrier you choose to return your package is your choice.
  5. Make sure the product is in its original packaging and place it in its original shipping box. [Cylinder Sleeves must be returned rewrapped in original paper including rustproof paper, Advanced Sleeve labeled paper and corrugated packaging paper. The box must include all of the packaging paper that it was sent with so that the returned cylinder sleeves do not break or flex during the return process.]

Please allow 2-3 weeks for your return or exchange to be processed.

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